FAQ

What is a mystery box?

A box filled with random liquidation items from UK returns, overstock, and undelivered parcels.

Do you pack orders live?

Orders are packed using a consistent, fair system.
Some may be shown on social media, but most are packed off‑camera.

What’s inside the boxes?

Anything from electronics to homeware, toys, beauty, tools, gadgets, and more.
It’s completely random — that’s the fun.

Are the items new?

Most are new or like‑new, but some may be used or not working.
This is normal for liquidation.

Do you guarantee value?

We guarantee:
• fair packing
• real liquidation stock
• accurate parcel counts
• honest randomness
• no staged boxes, no fake hype
• real excitement
We guarantee parcel amount, fairness, and transparency — not item condition or value.

Do you ship outside the UK?

Not at the moment.

How does the Bonus Bin work?

One website customer wins it each week.
Visit our Bonus Bin page for full details.