Privacy policy

Privacy Policy
1. Introduction
This Privacy Policy describes how All Simple (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect the following types of information:
Information you provide directly
•     Name
•     Email address
•     Shipping address
•     Billing address
•     Payment information
•     Messages sent through our contact form or live chat
Information collected automatically
When you browse our site, we automatically receive:
•     IP address
•     Device information
•     Browser type
•     Pages visited
•     Time spent on pages
•     Cookies and tracking data
This helps us improve our website and customer experience.

3. How We Use Your Information
We use your information to:
•     Process and fulfil orders
•     Communicate with you about your order
•     Provide customer support
•     Improve our website and services
•     Detect and prevent fraud
•     Send marketing emails (only if you opt in)
We do not sell your personal information to third parties.

4. Payment Information
We do not store your full payment details.
Payments are processed securely through trusted third‑party providers such as Shopify Payments, PayPal, or other gateways you choose at checkout.
These providers follow industry‑standard security practices.

5. Cookies
Our website uses cookies to:
•     Keep your cart active
•     Improve site performance
•     Analyse traffic
•     Personalise your experience
You can disable cookies in your browser settings, but some features may not work correctly.

6. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
•     Shopify (our e‑commerce platform)
•     Payment processors
•     Shipping carriers
•     Analytics tools
•     Email marketing services
These partners only receive the information necessary to perform their services.
We do not sell or rent your personal data.

7. Data Retention
We keep your information for as long as necessary to:
•     Fulfil your order
•     Meet legal obligations
•     Resolve disputes
•     Maintain accurate business records
You may request deletion of your data at any time.

8. Your Rights
Depending on your location, you may have the right to:
•     Access the personal data we hold about you
•     Request corrections
•     Request deletion
•     Opt out of marketing
•     Withdraw consent
•     Request a copy of your data
To exercise these rights, contact us at support@allsimplebox.co.uk.

9. Security
We take reasonable precautions to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third‑Party Links
Our website may contain links to third‑party sites.
We are not responsible for the privacy practices of those websites.

11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting on this page.

12. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
support@allsimplebox.co.uk